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Privacy policy

1.- Identity of responsible for the processing data

Óscar Alonso Gallego, with tax identification number 11956894E and with registered office in Paseo Zorrilla no. 96 2D, 47006 Valladolid.

You can contact us through our telephone number +34 606454099 or also through the following contact email address info@elcoleccionistaeclectico.com.

2.- Purpose of treatment of personal data

Personal data is any information that allows you to be identified as your name, address, telephone, email, username, password or financial information.

El Coleccionista Ecléctico collects personal data when you access the web, open an account, place an order, subscribe to the newsletter, use the chat, ask a question, make a comment, rate an article, answer a satisfaction survey and complete a contact form or another type. In all these cases, you are expressly requested to accept our privacy policy and the general conditions of the online store.

We use this personal data to process orders, resolve queries, manage customer accounts and product comments, address complaints and returns, send satisfaction surveys and purchase experience valuations linked to the acquisition of the item, process, if so you have indicated, commercial offers and special promotions of the online store and monitor, develop and optimize the website and navigation.

In relation to our cookies policy, which must be accepted or rejected at the time of accessing the site, you have all the information in the following link.

In accordance with the data protection legislation, the user is informed that the personal data provided will be incorporated, whenever appropriate, into a file, legalized by the Spanish Data Protection Agency and under the responsibility of El Coleccionista Ecléctico, which it will be used the necessary time and exclusively for the purposes described in the corresponding form or contract.

In case your express consent has been previously given, we will use your contact email for sending commercial communications. You may unsubscribe from these at any time by sending us an email to the above-mentioned email address or by clicking on the link provided for that purpose within said commercial communication.

Unless you expressly consent that the use of your personal data continues, these will be blocked once the order is placed and the purchase price has been paid in full.

Your personal data will be removed once the legally established period for the performance of our mercantile and tax obligations has expired, and provided you have not deliberately authorized its continued use or exercised its right to deletion and opposition.

3.- Legitimation

The person responsible for the processing of personal data is protected to collect the personal data of the users in the legitimacy for the execution of a sales contract and for the consent of the interested party when filling out and sending the corresponding form and assuming the privacy policy and the general conditions of the online store or accept the sending of emails about offers, promotions and commercial information.

4.- Recipients of personal data

El Coleccionista Ecléctico will treat this information with the utmost confidentiality remain the sole and exclusive recipient thereof, and performing assignments or communications to others beyond those identified by the regulations.

However, it is possible that for the proper provision of services, the website must communicate certain personal data to third parties. In this sense, El Coleccionista Ecléctico will have the corresponding contracts for treatment with third parties that deal with or access personal data, in compliance with the provisions of the legislation on protection of personal data.

Your personal data will be communicated to the transportation agency in charge of goods shipment. Similarly, your data will be transferred, where appropriate, to the credit entity provider of payments service within the framework of payment management.

The website does not save financial information and the payment of the article is made through companies and external pages where the information travels protected and encrypted.

Finally, the store communicates, if you allow it, personal information to Trusted Shops to collect opinions about purchases and has a contract to use its guarantee services and the european trust seal.

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order. This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.

The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.

Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

5.- Exercise of your rights

You may exercise your right to access, rectification, elimination, opposition, limitation to processing and portability of your personal data, as well as the possibility of revoking your consent on them, by sending an email to: info@elcoleccionistaeclectico.com with your name, surname, address, right you want to request and content of your request. Likewise, according to the General Data Protection Regulation (GDPR), if you are not satisfied in the exercise of your rights, you can submit a claim to the National Control Authority, in this case, the Spanish Data Protection Agency.

6.- Maintenance of data

The user agrees to keep the data provided to El Coleccionista Ecléctico duly updated and will be responsible for any damages that the website or third parties may suffer as a result of the lack of veracity, inaccuracy, lack of validity and authenticity of the data provided.

7.- Security

We are very concerned about security and to guarantee and protect the privacy of the data provided by our customers. In addition to the minimum standards established by legislation on the protection of personal data, the collection and processing of data is done under security levels that prevent the loss, disclosure, reuse, manipulation of the same or access not allowed.

The web has security systems and protection measures in place to safeguard the data you provide, although you must understand that there are always risks when transmitting information over the internet and that the data is provided under your responsibility.

8.- Validity of the policy

This privacy policy is active from its publication on the web and the user can archive or reproduce it. El Coleccionista Ecléctico may modify the terms of the policy if he communicates to the users the changes on the homepage and these will be binding once accepted.

If you do not accept the changes you must stop using the store and indicate it in writing in the following email: info@elcoleccionistaeclectico.com.

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